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Returns & Exchanges
Due to the nature of food and beverage products, we cannot accept returns on opened bottles. However, if your order arrives damaged or incorrect, we will make it right immediately.
1
Report Damage
Contact us within 48 hours of delivery with photos of the damaged goods and packaging.
2
Verification
Our team will review your claim and issue a return authorization for the damaged items.
3
Return Shipment
Affix the provided prepaid shipping label to the original box and drop it off at any authorized carrier location.
4
Refund or Replacement
Once received, we will ship a replacement bottle or issue a full refund to your original payment method.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing